Reseller Hosting Guide

An excerpt of the article written by Mr. Chris K. posted at thehostingnews.com sums up the ins and outs of becoming a hosting reseller:

What is a web host reseller account?

A web host reseller account is a web hosting account that allows you to create hosting packages to sell to your clients. You can also host multiple sites of your own using the disk space allotted to the one hosting account.

Typical features of web host reseller accounts:

They come with a reseller-level control panel that allows you to create your own packages.
You can allocate disk space and bandwidth to each site on the account and change the space and bandwidth specifications if the site’s needs change.

Most reseller accounts provide the option for private nameservers (also called private label, personalized nameservers, or virtual nameservers). For example, if your reseller account is with SomeName Hosting and your company name is ExampleName Services, your clients will enter ns1.examplename.com and ns2.examplename.com for the nameservers for their domains.

With a web host reseller account, you handle account setup, billing, and (usually) support for your clients. Your web host provider maintains the servers and answers your support questions.

While a few starter reseller hosting packages are as small as 500 MB, most reseller providers offer packages starting at 1 GB or larger. A range of packages is usually available, a few going as high as 30 GB of disk space.

Who should become a web host reseller?

1. Individuals or businesses with more than one website
If you have more than one website and the total disk space you need is 500 MB or more, you can benefit from having a reseller account. The cost for web hosting is lower than if you have individual accounts for each site. Also, you can adjust the disk space and bandwidth allocations for each site.

2. Related service providers
A reseller account is also useful for people who provide related services. If you’re a web designer, for example, why stop at designing sites? Provide your clients with web hosting under your company name, and you continue to earn revenue from your web design clients.

Let’s say that you pay $40 a month for a 3-GB reseller account. If you offer 30 100-MB packages at $7 a month, you could earn up to $170 a month (after subtracting your cost) from that reseller account. Add on additional services such as search engine optimization and website maintenance, and your revenue increases again.

Advantages of having a reseller account:

• You can have more flexibility with your web hosting accounts.
• You can save money.
• You can earn more revenue at little cost to yourself.
• You can focus on customer support and leave technical support to your web host.
• Your web host, not you, absorbs server maintenance costs.

Next: Steps to becoming a hosting reseller

Add comment July 29th, 2005

Your Support Tickets are Important to Us!

We would like to stress the importance of using our Support Ticket System in the Client Center.

Here are a few points we’d like to share with you:

1) Using the support ticket system in the Client Center allows us to identify you and your account immediately, thus, allowing us to respond to your needs more quickly.

2) The Support Tickets send out relevant alerts to all our staff allowing the properly concerned department or suppoer personnel to address your issues quickly.

3) Easy to monitor. All discussions are stored and all people involved will be able to review and update the tickets at the appropriate time. Unlike plain emails, no one can claim that tickets were not responded to.

4) Safe and secure. We occasionally receive support requests via email or instant messages which are not validated. Not validated in the sense that we cannot ascertain the identity of the proponents. With the Client Center, we can always be sure it is the respective client (or his authorized representative) who requests the ticket.

5) It tracks our performance. We can easily trace the time stamps of each ticket and review how fast we address tickets. That way, we will know when it is time to add more staff to our team.

We hope that you have deem these points as critical to our service to you. Always give us a visit even if to say thank you or commend one of our staff for the special attention they give to you. Our forums are always open for discussion and we’d be glad to see you at our corporate blog (www.ploghost.com/blog/).

1 comment July 6th, 2005

Expired domains explained

NameSearchDomain explains about expiring domain names:

It is annoying to find that you have a great idea for a site but when you start searching for a domain name to match you find every possible combination has been registered. Don’t worry all is not lost there are still the expired domains to check.

Not everybody reregisters their domain names. For whatever reason, financial or otherwise good domain names come back onto the market. These are expired domains and you can get your hands on them.

Full entry here.

Add comment July 4th, 2005