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Archive for April 9th, 2009

DNS Problem on Gravatar Server

We discovered the problem with Gravatar server a bit late. Our monitor showed it was running fine but it turns out there was a problem with the DNS. This was fixed right away.

April 9th, 2009

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APF Firewall Issues with Gravatar

The Gravatar server is having some issues with the system Firewall (APF). There will be instances where a specific IP address or a website is

Internal Server Error on Warden

We discovered a problem with the Warden server (72.232.240.26) this morning that all sites return an Error 500 (Internal Server Error) when loading PHP files. Accounts

Hard Drive Failures are unevitable

We maintain at least 2 hard drives on each of our servers. The first drive contains the host files, databases and emails while the second

Phishing Site on Gnome

The Gnome server was temporarily shut down by the Data Center for a phishing site made by one of the new clients placed on this

DNS & Networking Tools

Whenever we hit a snag or someone claims that something is wrong with their website, one of the first places I visit to check on

Tips for getting good customer support.

Got this link from Markku about "getting good customer support". I would also like to add the ff.: Your hosting provider spent a lot of time, effort

ArchMage Overloads due to ClamAV

We experienced a couple of hours of slow server access on ArchMage due to the system installed CLAM Antivirus. Once the system initiates the virus

Phishing Sites on Gnome

Several accounts have been reported on this server as having fraud sites (of banks, Paypal, etc) and the server has been put on probation by

Problems with Windows Server

In the last 48 to 72 hours, we've been having connectivity and uptime problems with the Windows servers here and we've tried hard to find

Phishing Attack on Gnome

Today, the Data Center has shut down the Gnome server (72.232.186.26) for several hours after discovering two accounts from our clients hosting a phishing website

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DNS Problem on Gravatar Server

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